Healthcare

Hospital Appointment Booking System

Fill your OPD without phone chaos — 24/7 online booking, smart slot management, auto reminders and teleconsult in your hospital's name.

24/7 online booking on web/app/WhatsApp Smart slots with buffers & tokens Auto reminders cut no-shows AI no-show prediction & fill suggestions Teleconsult with online payments Works standalone or with your HIMS

Trusted across industries

Multi-speciality Hospitals
Clinics & Polyclinics
Diagnostic & Imaging Centres
Dental & Eye Care
Ayurveda & Physio Centres
Doctor Chains
Fertility & Maternity Centres
Corporate Health Checkups

About MediBook

The Hospital Appointment Booking System by MMT Softtech gives hospitals, clinics and diagnostic centres a modern, patient-friendly booking experience — the digital front door patients now expect. Front desks everywhere fight the same battle: phones ringing endlessly, double-booked slots, patients arriving together and waiting hours, no-shows leaving doctors idle, and staff spending evenings on reminder calls. Every mishandled call is lost revenue and a bruised reputation. This platform moves booking online — on your website, a branded app and even WhatsApp. Patients see live availability by doctor, department or symptom, book verified slots with OTP, pay consultation fees online if you choose, and receive confirmations and reminders automatically. Smart slotting spaces appointments realistically (buffer rules, average consult times), issues queue tokens, and displays live queue status so patients arrive on time instead of all at once. AI raises efficiency further: no-show prediction triggers targeted confirmations, overbooking suggestions safely fill predicted gaps, symptom-based guidance routes patients to the right department, and demand analytics recommend where to add sessions. Teleconsultation is built in — video visits with payment, e-prescription sharing and follow-up scheduling. The system runs standalone or integrates with your existing HIMS, so you can modernise the patient experience without replacing back-office software. Front desks report dramatically fewer calls; doctors see fuller, smoother schedules; patients feel the difference from the first tap.

Problems We Solve

Front desk drowning in booking calls Double bookings and clashing walk-ins No-shows leave expensive doctor time idle Patients wait hours without queue visibility Reminder calls consume staff evenings

Key Benefits

24/7 online booking on web/app/WhatsApp Smart slots with buffers & tokens Auto reminders cut no-shows AI no-show prediction & fill suggestions Teleconsult with online payments Works standalone or with your HIMS

Why Choose Us

We focus on the booking journey and do it exceptionally: live slot logic that mirrors how OPDs actually run, WhatsApp-first patient communication for India, and AI that fills predicted gaps. Deploys in days, integrates with what you have, priced for every clinic size.

Capabilities

Powerful Features

Live Slot Booking

Patients book from real-time availability by doctor, department or service.

Everything included

Complete Modules

Patient Portal & App

Booking, history, reports link and payments.

Doctor & Department Setup

Profiles, services, fees and session timings.

Slot & Calendar Engine

Rules, buffers, blocks and holidays.

Booking Management

New, reschedule, cancel and waitlists.

Token & Queue

Token issue, displays and calling screens.

Notifications

WhatsApp/SMS/email journeys and templates.

Payments

Gateway integration, refunds and reports.

Teleconsult

Video rooms, prescriptions and recordings policy.

Front Desk Console

Reception operations and walk-in handling.

Feedback

Surveys, ratings and escalation alerts.

Campaigns

Recall, health-day and follow-up promotions.

HIMS Integration

APIs/HL7-style hooks to existing systems.

Reports & Analytics

Operational and revenue dashboards.

Roles & Access

Reception, doctor and admin permissions.

Built for Scale

Platforms

WebAndroidiOS

Deployment

CloudOn-PremiseHybrid

Integrations

WhatsApp Business APIRazorpayHIMS APIsSMS & Email gatewaysGoogle Calendar syncQueue display screens

Security & Compliance

Role-based access controlAES-256 encryption at restTLS 1.3 in transitAudit logsDaily automated backupsOTP & 2FA login

Technology Stack

Next.jsNode.jsMySQLRedisWebRTCAWS

Frequently Asked Questions

Single clinics go live in 3–5 days; multi-department hospitals in 1–2 weeks including doctor schedule setup and staff orientation.
Affordable monthly plans by doctor count, with WhatsApp/teleconsult add-ons. Enterprise pricing for hospital chains — book a demo.
Yes — per-doctor durations, buffers, daily caps, walk-in reserves and session patterns are configurable.
Yes — encrypted data, OTP-verified identities, role-based access and audit logs; you own your patient data.
Cloud-first for instant updates; on-premise/hybrid available where policy requires.
Yes — appointments, registrations and billing hooks via API; it also runs perfectly standalone.
No — booking works on web and WhatsApp; a branded app is optional for larger brands.
Predicts no-shows, recommends safe overbooking, routes symptoms to departments and forecasts session demand.
Yes — doctor rosters and future bookings import cleanly; historical data optional.
A short half-day session covers the console; the interface mirrors familiar workflows.
MMT Softtech — monitoring, updates and template changes are included in your subscription.
Yes — branch-wise schedules with a unified patient identity and group analytics.
WhatsApp-first support during OPD hours with rapid-response SLAs; extended support for chains.
Yes — first visit, follow-up window pricing, teleconsult rates and camp pricing are all supported.
Yes — try patient and reception experiences in a sandbox configured with your departments.
Free consultation

Book a Free Demo

See Hospital Appointment Booking System in action. Our team will walk you through everything and answer all your questions.

  • Personalized product walkthrough
  • Pricing & deployment guidance
  • No obligation — 100% free